David Lowe’s Weblog

Civility is a Key Ingredient to Effectiveness

June 15th, 2010

When I first came across Dr. Robert Sutton’s “The No Asshole Rule” book, I was intrigued, not just by the straight-forward title but also Dr. Sutton’s suggestions on how to deal with or prevent workplace incivility. Personally speaking, I had worked for only one boss like that (thank goodness) during the early days of my career, and it was not a good situation. I remembered practicing tactics similar to several of the suggestions outlined in Chapter 5 of the book and just trying to stay out of the flame’s path. That was also a good learning experience for me as I learned to remind myself regularly not falling into similar jerk behaviors once I attained a managerial position.

Book aside, Dr. Sutton also maintains an active blog, which I highly recommend. The blog contains a wealth of information on how to conduct oneself through more effective behaviors. If you are in a managerial position, read the blog and pick up good information on how to be a more effective superior. If you are not in a managerial position, read the blog and practice the civil behaviors so we all contribute to an effective workplace environment. Check out this recent post on the blog and others.

http://bobsutton.typepad.com/my_weblog/2010/06/my-job-is-to-hold-the-umbrella-so-the-shit-from-above-doesnt-hit-you-your-job-is-to-keep-me-from-hav.html

I have a couple of the “The No Asshole Rule” books to give away. Please post a comment below by 5pm Friday June 18, and you will be entered into the book drawing. Enjoy some summer reading.

Entry Filed under: Business